The Oshkosh Defense Aftermarket team of Field Service Representatives (FSR) go where the troops go. Embedded directly in support of military units, factory-trained technicians provide in-field support and enhance military mobility. These expert technicians help improve readiness and reduce life cycle costs by improving troubleshooting techniques, providing onsite technical assistance, ensuring proper maintenance procedures, correctly identifying parts and providing unmatched maintenance training.

The benefits of the Oshkosh Defense Aftermarket field service team include:

• Reduced life cycle costs
• Higher readiness rates
• Problem-free initial fieldings
• A direct link from using units to Oshkosh allows close cooperation to enhance data analysis and configuration control
• Ability to offset the military personnel turnover
• Access to the latest service and technical information via the web

Our FSRs are regularly recognized for their superior contributions to mission success. Oshkosh Defense Aftermarket provides field support to our Family of Heavy Tactical Vehicles (FHTV) program and under separate contracts with the U.S. Army FORSCOM and U.S. Army Europe. In addition, our FSRs support the Marine Corps on the MTVR CLS contract. We currently have Oshkosh FSRs working in the United Kingdom, Egypt, and Germany in addition to FSRs deployed in Afghanistan, Kuwait and Iraq.